Services

Pure water. Local source. Trusted quality.

What Solutions We Provide

We provide reliable bottled water delivery solutions designed to meet the needs of both homes and businesses. Whether you’re looking for dependable hydration at your workplace or convenient water service for your household, we make the process simple, efficient, and dependable.

Two Water Options

We offer both purified water and natural spring water, 
allowing customers to choose the option that best fits their preferences.

Purified Water

Our purified water is refined using state-of-the-art purification technology, providing crisp, clean water with reliable consistency.

Natural Spring Water

Our spring water is sourced directly from Backster Springs, providing clean, refreshing water with consistent quality.

Multiple Gallon Size Options

To accommodate a variety of needs, we offer water in 3-gallon and 5-gallon bottles. A minimum order of 10 gallons per delivery is required to ensure efficient service for all customers.

Delivery Areas & Schedule

We operate on scheduled delivery routes throughout
El Dorado County to provide dependable and timely service:

  • Monday: Downtown Placerville and surrounding areas
  • Tuesday: Placerville, Shingle Springs, Cameron Park, and surrounding areas
  • Wednesday: Placerville and surrounding areas
  • Thursday: Cameron Park, Shingle Springs, El Dorado Hills, and surrounding areas
  • Friday: All of El Dorado County

When a phone order is placed, delivery will occur within 72 hours of the order date, depending on route availability.

Commercial & Residential Service

We proudly serve both commercial and residential customers, offering flexible water delivery solutions for offices, businesses, and homes. Whether you need routine service or scheduled deliveries, we work to meet your hydration needs efficiently and professionally.

Hours of Operation

Our office hours are Monday through Friday, 9:00 AM to 5:00 PM. During business hours, our team is available to assist with orders, scheduling, rescheduling, and general service questions.

Online Ordering & Customer Support

To provide the best service experience, we offer convenient options for placing orders and managing deliveries. Customers may place orders by phone and are encouraged to contact our office directly for assistance with scheduling, rescheduling, or service changes at 530-622-5331.

Service Policies

To ensure fair, reliable service for all customers, the following policies apply:

Cancellation Policy

  • All delivery orders must be cancelled at least 24 hours prior to the scheduled delivery date.
  • Orders cancelled with less than 24 hours’ notice will be subject to a $50 cancellation fee.
  • Customers wishing to cancel ongoing service may contact our office at 530-622-5331 to schedule a bottle pickup. When bottles are returned, no cancellation fee will be applied.

Rescheduling Deliveries

  • If you need to reschedule a delivery, please notify our office at least 24 hours in advance by calling 530-622-5331 to arrange a new delivery date.

Bottle Return & Care Policy

  • Bottles must be returned upon service cancellation. Any bottles not returned will incur a $15 replacement fee per bottle.
  • Bottles damaged due to neglect will also result in a $15 replacement fee per damaged bottle.
  • If bottles are stored outside, customers must ensure the tops are covered to prevent insects, debris, or contamination.
  • Bottles returned with dirt, debris, insects, or excessive filth may be subject to a $10 cleaning fee per bottle.

Ready to set up your water delivery service? 
Contact us today to get started at 530-622-5331,
or signup online:

Signup Online Today!
4570 Missouri Flat Rd #1
Placerville, CA
530-622-5331
© 2026 Rimrock Water Co. All Rights Reserved.